When I finally (and I say finally because I have been married for going on 8 years now) bought a good mattress set I decided to splurge on sheets. You sleep on them every night, right? Probably worth the money? I researched everything I could on-line in order to make a good investment. I looked over Sferra, Matouk, other more popular brands like Garnet Hill or Serena and Lilly…. Frette. I embarrass myself thinking about the time it took to purchase a set. For weeks we were sleeping on a flat queen sheet while I delayed making the investment for our california king bed.
The online reviews of Frette made my mouth water. Plus, their storied past was enticing- same sheets as those used on the Titanic and by other purveyors of luxury for decades. The Titanic?? I should have known. When they showed up in the mail I took photos of the packaging. I realize this puts me in a category of crazy all my own, but I am a die-hard aesthete and appreciate good packaging. I was slightly disappointed when I noticed that the black stitching on the Hotel Collection that I had bought was not very tight- you could see the sheet through it and that make it look cheap-ish on close inspection.
I decided to keep them because I was curious about their incredible quality. I remember reading books in which linens were passed down through families and outlasted their owners. This couldn’t just be a thing of the past! So, this is where you know things go down-hill. After the first washing the sheets were so wrinkly they were like unfolding tissue paper out of the dryer. It bothered me enough that on several occasions I ironed them by hand before putting them back on the bed. Waste of time. They were wrinkled again after the first night.
The bit that made me decide to call up the company and see if there was anything that could be done, though, was the yellowing that occurred after less than a year. Despite laundering them to specifications and never with anything besides white, the creepy outline of my supine form could not be removed. I won’t bore you with all the details of unrequited love, un-returned phone calls, a messy and short relationship with Anna the head of customer service for Frette on-line…. basically I was told that I had owned them for too long for anything to be done.
Now to me this is the equivalent of purchasing a Channel bag and being told that I shouldn’t expect it to hold up any better than the one I got at Target. Which is what I told Anna (except I used the example of sheets and buying them at Ikea to make it simple for her). If I planned on throwing my sheets away after a year, believe you me I would have gone to Ross.
So here is my bit of advice (and this is for Aileen who recently asked me about purchasing sheets):
-Go to Ross or Ikea or wherever if you plan to throw your sheets away after a year. Or light your money on fire. Don’t buy Frette.
-If you want something decent, buy a wrinkle resistant set from a middle of the range place like Macy’s. They’ll look luxe and you’ll feel luxe when you sleep on them but if they don’t last, your children can still go to college.
-If you are determined to have a really good sheet set, buy them through a company with an iron-clad return policy such as Bloomingdale’s or Saks. Do not buy them direct from the manufacturer.
-If you do get taken by a company with an August name but poor ethics, do what all good jilted consumers do- go on every website that sells their product and leave a nasty review warning other would-be lovers to STAY AWAY.
Then post about it on your blog.